CMMS Software
For maintenance manager who are looking for a (much) better solution.
Say goodbye to emails, spreadsheets, and heavy, complex (and ugly) CMMS tools.
Try an elegant solution designed by experts in troubleshooting and maintenance. Warning: highly addictive.
The industries we support
We don’t aim to cover every industry. But for some, our solution is simply the obvious choice.
CMMS SoftwareSaaS model
Clients
Retail
Food service
Non-Profit
Hospitality
Commercial Real Estate
Healthcare
Industry
Service Providers
Multitechnical Services
Facility Mgmt
Plumbing & Heating
HVAC & Electrical
Engineering
Serrurerie & Ferm.
Kitchen & Production
Equipment
Landscaping & Cleaning
Services
You’ve been waiting for it, here it is.
They’re talking about us
Features
Key features
A complete CMMS solution providing all the tools you need.
We’re not listing everything here (it wouldn’t fit), but rest assured—it’s all there.
Corrective Maintenance & Ticketing
The core of the solution: centralize, analyze, and seamlessly assign your requests to your service providers.
Preventive Maintenance
Configure your recurring inspections, enable options (reminders, scheduling), and monitor proper execution.
Asset Management: Sites, Equipment, and More
All your data, up to date, in one single platform—so you never have to search again.
Service Providers & Technicians
Each service provider has access to a simple, user-friendly interface to receive and update their interventions.
Budgets, Projects & Incidents
Advanced features that enable you to manage all your day-to-day operations within a single platform.
Dashboards & Exports
40 real-time KPIs, organized by category, to help you manage your maintenance operations and make the right decisions.
Reports, Quotes, Invoices & Reservations Management
Fewer emails, more simplicity, and greater efficiency. We’ve listened—and now include these modules.
User Interfaces & Self-Service Configuration
You’re in control—and you stay in control. Create, configure, and manage your access rights. Of course, we’re here to support you whenever needed.
Additional Services
Advanced Features
Advanced features designed to boost your efficiency.
And whenever needed, our ultra-responsive support team is here to help.
Role Management, User Interfaces & SSO
Adapt permissions to each user’s responsibilities with a flexible, intuitive role management system. Streamline the user experience with single sign-on.
Native, Fully Documented API
Want to collect or retrieve data through our API? You can—and it’s very easy to set up.
Fast Deployment
From 1 to 90 days. No more.
Forget long training sessions and time-consuming integrations. Zero complexity—everything is ready in just a few clicks.
Security, GDPR, Audits & Backups
All your data is securely stored and protected according to the highest industry standards.
A single support tier: VIP
Available via phone, chat, or email.
In 2024: 1,477 requests handled.
Average rating: 4.98/5.
Love at first sigh
What will win you over!
We asked our clients what truly transforms their day-to-day. Here’s what they had to share.
Centralized Asset Repository
Instant, effortless visibility and streamlined collaboration.
Give everyone the ability to create requests, update them, or access information. It’s a game changer!
Public Interface
A page per site—or a global one—to easily submit requests.
A must-have!
QR Code
Per site or asset, it simplifies request creation and tracking while ensuring reliable data.
Dashboard & KPIs
No more searching for information—it’s now right in front of you.
Access, in one click, categorized KPIs that give you a complete 360° view.
Real-Time Data
Data is always up to date—without any manual input required.
Exports & Analytics
Download your data or connect it to your BI tools.
Support
Got questions?
Check out our FAQ for the most common questions.
For anything else, feel free to reach out—we’ll be happy to help.
How do I know if Bob! Desk is right for me ?
Bob! Desk works brilliantly in some contexts… and not at all in others. And that’s perfectly normal.
From the very first conversations, based on a few key questions, we’ll give you a clear assessment.
We guide you with complete honesty—even if it means pointing you toward another solution (which we do regularly). We won’t engage in partnerships that are a poor fit or set you up for disappointment.
A PERFECT FIT – or nothing.
Do I own my data ? How can I export it ?
Yes, you fully own your data.
At Bob! Desk, we place the highest importance on transparency and your control over your information—your data is never shared.
You can export all your data at any time, independently. In just three or four clicks, you’ll automatically generate a downloadable file in a ready-to-use format (CSV or Excel).
If you need specific support or a more customized data export, our support team is here to help.
Does the solution evolve ? How can I submit feature requests ?
Our product team works in short cycles (Agile methodology) to deliver new features, UX improvements, and fixes every week.
👉 Your feedback is our compass: support requests, customer interviews, app usage… everything is analyzed and prioritized in our roadmap.
👉 You’re kept informed of every update via our product newsletter and directly within the app.
Have an idea? A need? Let’s talk.
That’s often (always) how our best improvements are born ❤️
I need help or want to improve my skills— what do you offer ?
Getting started with Bob! Desk is simple—and you’re never on your own.
From day one, we support you with personalized onboarding, short training sessions, and access to our knowledge base.
Have a question later on? Our ultra-responsive support team is here for you—reachable via the app, phone, or email. Fast, helpful answers, always with a smile.
In short: whether you prefer to work independently or need guidance, we’ve got your back. Always.
My current CMMS provider is unresponsive and charges outrageous fees for every request. What guarantees do you offer ?
At Bob! Desk, transparency, responsiveness, and respect for your budget are absolute priorities.
– Unlimited support, no extra cost: all your requests are included in your subscription. No hidden fees, no unpleasant surprises.
– Responsive and attentive team: our support team gets back to you within hours—not days. You benefit from a dedicated, proactive point of contact.
– Clear, flexible contract: you stay in control at all times. We build relationships based on trust, not dependency.
Our goal is simple: make your life easier—not more complicated.
Testimonial
Our Client References
Before, it was spreadsheets, hundreds of emails, and endless unnecessary tasks.
Then they clicked—and just like that: superpowers unlocked!
Food Service
“A simple yet powerful CMMS solution with excellent usability.
It’s the tool that allows us to optimize our maintenance operations and communicate efficiently with our restaurants.
The Bob! Desk team is attentive and responsive. I highly recommend it!”
Farid BENAHJI
Facility manager,
Big Mamma
50 restaurants
across Europe
Non-Profit
“Bob! Desk meets our needs for both ticketing and preventive maintenance.
With Bob! Desk, we can work across multiple devices:
PC, smartphone, tablet—and even through the CMMS app.”
Vincent GILLET
Maintenance Manager,
Le Rucher
Industrial company
in Belgium
Food service
“Since we started using Bob! Desk to manage our network of bakeries (1,000+), our maintenance team has become much more efficient.
The interface is intuitive, and the support team is always responsive and available.
It’s a real pleasure working with such a committed team. A solution I highly recommend.”
Lucie PAYET
Digital Project Manager
Marie-Blachère
Network of 1,000 bakeries,
cafés & fresh
produce stores
Leisure
“Bob! Desk perfectly meets Le Five’s needs.
A simple, intuitive CMMS solution—and above all, a responsive team that stays close to us, enabling direct communication with the Bob! Desk team members.”
Carlos FRANCISCO
Maintenance & Works Manager,
Le Five
30 sports complexes
Retail
“An excellent maintenance tracking solution! We really appreciate the tool’s flexibility and the team’s energy and attentiveness.
We’ve ditched our Excel files and significantly reduced our email load.
I love the supplier invoice validation module—I only wish we had implemented this tool sooner!”
Lionel CAZAUBON
Maintenance Manager,
Beauty Sucess
Network of 160
stores in France
Providers
“We were actively looking for a solution to manage interventions for our technicians.
Since implementing the CMMS, there’s been a real shift in the way we collaborate.
It’s now more efficient, simpler, and everything is handled with complete transparency.”
Yves-Emmanuel B.
Co- founder,
Tourne & Vis
35 agencies
nationwide
Retail
“Since implementing Bob! Desk, Lapeyre has optimized the management of its internal processes, ensuring greater consistency across teams and improved efficiency.
Its deployment has enabled us to centralize requests, break down silos, and enhance day-to-day operational responsiveness.”
Florence MEULEMAN
Maintenance Manager,
Lapeyre
132 stores
in France
Healthcare & Social Care
“Thanks to Bob! Desk, Age&Vie has been able to structure and efficiently track all internal requests, ensuring better responsiveness and greater transparency across teams.
It allows us to centralize communication, streamline processes, and increase satisfaction among our operational teams within our facilities.”
Thomas TRIPONNEY
Technical Maintenance Manager
Age&Vie
220 shared living
homes across
France
Ready to try ?
Free, instant, and commitment-free.
It would be a shame to miss out…
